TOPICS

Delivery Management

Delivery management is the process of executing on your planned deliveries as efficiently as possible. Topics we cover include dispatching, driver management, communications, GPS tracking, and reporting.

Latest blog posts

A delivery van with Amazon Prime branding is parked outside an office building. The back door of the van is open, partially obscuring the driver who is standing behind the open door.

Delivery Management

How to Start an Amazon Delivery Business + Startup Checklist

Thinking about starting an Amazon delivery business? We’ve read the fine print. Discover the pros and cons, and get a step-by-step startup checklist.

A young woman sits in the driver’s seat of a white delivery truck. She is using her phone to scan the label on a brown paper courier envelope.

Delivery Management

How to Hire Delivery Drivers: Tips To Find & Keep The Best

Hiring delivery drivers? Read our guide for tips on how to attract and keep drivers who will help your business grow — not hold it back.

Illustration showing first and last mile delivery

Delivery Management

Last Mile Delivery A To Z

What does "out for delivery" mean? And other frequently asked questions about logistics and last mile delivery.

E-commerce business owners in their small warehouse. In the foreground, a man looks at his laptop to check the label on a package against. A woman is carrying a box to a metal shelf in the background.

Delivery Management

The Amazon Effect: How E-Commerce Businesses Can Compete

Smaller e-commerce businesses can beat the Amazon effect by focusing on sustainability, flexibility and finding niche markets.

A man sits at a desk wearing a phone headset. He is touching one hand to his ear and seems to be in the middle of a conversation. He is smiling at the camera.

Delivery Management

Is It Worthwhile For A Small Business To Have A Call Center?

Tight on resources? Here’s how a call center can help SMBs remotely manage customer interactions and provide excellent customer service

Rear view of a delivery van filled with cardboard boxes and crates of fresh produce.

Delivery Management

Delivery Scheduling Tips for SMBs — with FREE Template

Learn how to make an efficient delivery schedule, and the difference between on-demand, regular, & irregular schedules. Use our free template to get started.

A woman sticks a label marked “Return” to a cardboard packaging box.

Delivery Management

Returns Management: How Retailers Can Stop the Bleeding

E-commerce returns can make life harder for online retailers. Discover what causes returns, and 8 ways to optimize your returns management process.

Two people shaking hands with a big rig driving in the background.

Delivery Management

What is a Logistics Service? Types, Costs and How to Choose

What is a logistics service? How much does it cost to use a third-party provider? How do you choose one? We answer all of these questions and more in our in-depth guide.

Two Women Packing Orders into Cardboard Boxes

Delivery Management

9 Order Management Software Solutions For Businesses Of All Sizes

Discover the benefits of order management software (OMS) and the top nine solutions rated by customers. Plus, find out how to choose the right OMS for your business.