Frequently Asked Questions

What is the top-rated delivery scheduling software?

Routific leads with a 4.9★ rating on Capterra (130+ reviews), making it the highest-rated delivery scheduling software on the market. It's particularly well-regarded for ease of use, route optimization quality, and customer support. Other highly rated options include Spoke Dispatch (4.8★), Track-POD (4.7★), and Onfleet (4.6★). The best choice depends on your fleet size and budget — see our full comparison above.

Is there free delivery scheduling software?

There’s no fully featured free delivery scheduling software. Some tools offer a permanent free tier with significant limitations — Routific’s freemium plan includes up to 100 orders per month at no cost, which works for very small or occasional delivery operations. For anything beyond that, you’ll need a paid plan. Free route planners are available, but they lack the dispatching, tracking, and customer notification features that delivery businesses need.

What delivery scheduling software includes real-time tracking?

Most paid delivery scheduling platforms include real-time GPS tracking via a driver mobile app — no separate hardware needed. Routific, Onfleet, OptimoRoute, Track-POD, and Spoke Dispatch all offer real-time driver location tracking. Some platforms also let you share a live tracking link directly with customers, so they can follow their delivery without calling your office. (Track-POD charges extra for driver apps; most competitors include them free.)

Can delivery scheduling software handle time-window deliveries?

Yes — delivery time windows are a standard feature in most delivery scheduling software. You can specify a delivery window for each stop (e.g., 10am–12pm), and the route optimization algorithm will build routes that respect those constraints. Routific, OptimoRoute, and Onfleet all handle time windows well. This is especially useful for businesses where customers need to be home to receive a delivery.

Does delivery scheduling software work for pickup and delivery routes?

Yes. Most delivery scheduling platforms support mixed pickup-and-delivery routes, where drivers collect from one or more locations before dropping off. This is common for meal kit services, dry cleaning, and any business running a reverse logistics operation. Onfleet and OptimoRoute have particularly strong support for this use case; Routific handles it as well.