Delivery Scheduling Software To Boost Your Business In 2025

Are you tired of scheduling deliveries the hard way, juggling driver shift times, spreadsheets, and customer demands? Do you want your time back? Are you looking for tools to streamline your delivery operations, make your business more efficient, and give you the chance to take an actual lunch break? You’re in the right place! The right software can cut your delivery costs by 20-30% while giving you hours back each week.

In this post we’ll explain what delivery scheduling software does, what features to look for, and what market trends to be aware of. We’ll also review some of the most popular delivery management and dispatch software available. None of them are free, but most have free trial options so you can test the savings they generate. 

What is delivery scheduling software?

Delivery scheduling software simplifies and streamlines delivery management, organizing, and tracking. There are three main benefits for delivery companies:

1. Automate time-consuming tasks like route planning by using algorithms to suggest the most efficient routes. 
2. Easier communication with drivers and customers. 
3. Lower operational costs

The right scheduling software should help your business lower its cost per delivery and become more profitable.

💡Ready to cut delivery costs by 30%? Start your free Routific trial — no credit card needed, unlimited routes and stops for 7 days.

What to look for in delivery scheduling software

These are the key features shared by most delivery scheduling software apps:

1. Route optimization

Route optimization algorithms automatically calculate the most efficient routes for your last mile deliveries, taking into account information like delivery addresses, driver schedules, delivery time windows, vehicles, and more.  The whole process should take from a few minutes to an hour at most, depending on the number of deliveries and how much you edit the routes. Optimized routes are typically 20-30% shorter, leading to savings in fuel costs and driver time.

2. Driver scheduling and dispatching

Schedule automation means you can easily balance driver workloads and plan around prioritized deliveries. One-click dispatch to a mobile phone app, which is now part of every worthwhile delivery management system, makes assignment a breeze.

3. Real-time tracking

You don’t need fancy telematics or devices in every vehicle to have delivery tracking. Mobile phone apps make it easy to monitor your drivers’ locations, either in real time or whenever they check in to mark a delivery completed. If you need to change a route or reschedule a delivery, this means you already know where all your drivers are.  

4. Proof of delivery

Your drivers should be easily able to take photographs, capture signatures or scan barcodes using their mobile apps.

5. Customer communication

Accurate, timely communication is a critical part of creating a great customer experience. Delivery scheduling software will help you easily notify customers about delivery status, estimated time of arrival (ETA), and potential delays.

Most apps now also offer a real-time tracking link you can share with your customers. This is an easy step that can dramatically improve the delivery experience.

6. Reporting and analytics

End-of-day/week/month reports make payroll management easier, as well as helping create insights about how to improve your delivery service. 

Most apps offer dashboards to let you track key metrics on a single screen. 

7. Integration

Look for last mile delivery software that makes it easy to import data from your inventory management, order management, or CRM systems. Most apps offer an API for simple integration.

Delivery scheduling software needs for small to medium-sized businesses

When it comes to delivery management software, small to medium-sized businesses (SMBs) have different needs and priorities compared to large enterprises. As well as all the features mentioned above, you should consider:

Affordability

Most small businesses need to be careful with their budgets. SaaS apps are often a good fit because they can offer a lot of flexibility if their pricing model is right.

Look for tiered pricing, a choice of monthly or annual plans, and pay-as-you-go options. If your business has a lot of seasonal changes in demand, you should also look for easy upgrades and downgrades or per-stop pricing options.  

Are there any free delivery scheduling apps? Unfortunately not. There are free route planners, but they have extremely limited functionality and aren’t well suited to the needs of most delivery businesses.

The good news is that most of the apps mentioned in this article offer a limited free trial so you can test them out, but after that you’ll need to pay. Different delivery management solutions come at very different price points, so you should be able to find one that fits your budget. We’re confident that the cost savings will be worth it.

Ease of use

Most small businesses don’t have time or capacity to be managing servers and complicated systems. Fortunately, in the age of browser-based software, you don’t have to. You should be able to figure out how to use delivery scheduling software and see the value within an hour or two. If you can’t — look for a different solution!

Customer support

Because every business is unique, you may need help figuring out how to make software work with your particular systems. This means responsive, reliable customer support is essential. Your delivery scheduling software service provider should offer free support via chat, email or phone — whatever suits you best. Companies who focus on small businesses may be a good choice for this reason. If they concentrate on enterprise customers, you might find yourself always at the back of the priority queue.

Scalability

As your business grows, your delivery management needs will change. Software that can grow with your business allows you to add more users, vehicles, or deliveries — without adding complexity.

The 8 top delivery scheduling software apps

These are the top delivery management and dispatch software apps in the market right now. We’ve listed them from top to bottom in order of their user rating on Capterra.

Routific

Capterra rating: 4.9 ★ (130+ reviews)

Routific’s top priority is route optimization, because it’s the easiest way to lower cost per delivery and improve profitability. The more deliveries you can make per route, the better! 

Great routing is not just about distance driven, though. Optimal routes should make as much sense to your drivers as they do to the algorithm, because driver management is a big part of delivery management. Drivers dislike overlapping “spaghetti routes”. They look inefficient and stupid to a human eye, which can undermine trust in even the best delivery scheduling system. At Routific we focus on driver acceptability, with clean and easy-to-understand routes. 

Routific is noted for being easy to use (reviews often mention our dispatch button and driver app), and for our customer support. The combined map and timeline view gives dispatchers an instant overview of all their routes and vehicles, and the ability to edit routes when needed. Customer notifications are sent automatically and can easily be customized.  

Real-time GPS tracking is available via the mobile driver app, along with photo and signature proof of delivery. 

💡 Ready to cut delivery costs by 30%? Start your free Routific trial — no credit card needed. Try unlimited stops and routes for 7 days. Up to 100 stops per month are free forever. 

Routific pricing

Routific’s freemium pricing model is based on the number of orders scheduled.

• The first 100 orders every month are free, to accommodate the needs of very small businesses, non-profits, and occasional users.
• 100-1,500 orders: $150 a month.
• Above 1,500 orders we charge a few cents per stop. Pricing starts at 15c a stop up to 2,000 orders a month, going down to 3c a stop for more than 20,000 orders a month.

💡 Best value: Unlike competitors charging per driver ($49-89/month minimum), Routific's per-order model means you only pay for what you use — perfect for seasonal businesses."

Circuit

Capterra rating: 4.8 ★ (100+ reviews)

Circuit began as a popular standalone route planner app for single drivers, well reviewed on both iOS and Android platforms. More recently, they’ve expanded their offering to include Circuit for Teams, which enables route planning and dispatch for multiple vehicles. 

Their browser-based app is impressively easy to use. This makes it a good match for small businesses where one person might have to handle the whole delivery scheduling and route management role.  

On the downside, their routing engine is lackluster, yielding messy, tangled routes. It’s also not possible to edit routes or view overall distance and time metrics, which makes it less attractive for delivery managers who have to track multiple routes and vehicles at the same time.

Circuit pricing

Circuit offers four price tiers:

• Starter: $100 a month for up to 500 stops, then 4c per stop.
• Essentials: $200 a month for up to 1,000 stops, then 5c per stop — but no customer notifications or POD.
• Standard: $250 up to 1,000 stops, then 6c per stop. POD and notifications included.‍
• Pro: $300/month up to 1,000 stops, then 7c per stop.

Onfleet

Capterra rating: 4.7 ★ (90+ reviews)

Onfleet bills itself as a “complete toolkit for last mile delivery”. The software has all the functionality you’d expect to find in delivery scheduling software, although it scores low on ease of use.  The interface doesn’t show actual routes, just a collection of pins. You can only view one route at a time, and there’s no color coding to help visualize different routes. There’s also no timeline view, which makes it difficult for dispatchers to monitor route progress in real time. 

On the upside, dispatchers and drivers like the live chat option inside the driver app. Onfleet also has a fuller feature set, including barcode scanning, than Routific or other rivals. 

Onfleet does offer a 14-day free trial, but you will need to give your phone number and credit card details.

Onfleet pricing 

Onfleet’s pricing is pitched at mid-size and larger courier and delivery businesses:

• Starts at $599 per month with a limit of 2,500 pickup or delivery tasks. 
• Barcode scanning, age verification and 5,000 pickup or delivery tasks start at $1,299 per month.
• Enterprise pricing for 10,000+ tasks per month starts at $2,999.

TrackPOD

Capterra rating: 4.7 ★ (130+ reviews)

Track-POD has similar features to OnTime360, although it lacks billing and invoicing. Users find it more user-friendly and cost-effective, though, which makes it a better choice for smaller businesses.

Users also like the route visibility, notifications, live tracking, and proof of delivery features. 

On the downside, users mention that it’s hard to edit routes and that the driver mobile app can be confusing, with different Android and iOS mobile versions. The driver apps also come at an extra cost, where most of their competitors offer these free.

The 7-day free trial doesn’t need a credit card, but you will need to give a phone number. 

Track-POD pricing

Track-POD is unique in offering its users a choice between per-driver and per-order pricing. Here’s how the plans compare:

Per driver pricing

Their pricing page shows the cost per driver, but there is a three-driver minimum, so we’ve calculated the actual costs:

• Advanced (very limited functionality): $147 per month for three drivers, $49 per extra driver. 
• Advanced Plus: $207 per month for three drivers, $69 per extra driver.
• Ultimate: $267 per month for three drivers, $89 per extra driver.
• Enterprise: Negotiable.

Proof of delivery and route planning are only available on Advanced Plus and higher plans. Driver apps and live tracking are only available on the Ultimate plan.

Per order pricing

• S Plan: $285 per month for up to 1,500 orders, then 19c per order.
• M Plan: $510 per month for up to 3,000 orders, then 17c per order.
• L Plan: $900 per month for up to 6,000 orders, then 15c per order.
• XL Plan: $1440 per month for up to 12,000 orders, then 12 per order.

OptimoRoute

Capterra rating: 4.6 ★ (200+ reviews)

OptimoRoute is powerful delivery scheduling software with lots of advanced routing functionality. All the advanced features mean it can take a while to figure out, and it’s difficult to make manual edits if a delivery needs to be rescheduled. 

Driver tracking is included, and dispatchers can set up individual driver profiles with their own shift schedules (including breaks and overtime), start/end locations, vehicle types, service areas, and even cost and speed settings. You can also set up multiple capacity constraints (e.g. weight & volume). Like Routific, OptimoRoute doesn’t include barcode scanning or order taking functionality. 

They offer a generous 30-day free trial, but it’s limited to 250 stops so it’s hard to assess how performance will scale. 

OptimoRoute pricing

If you sign up for a full year, OptimoRoute’s pricing tiers are:

• $35 per vehicle per month with a limit of 700 orders.
• $44 per month for up to 1,000 orders, real-time tracking, and proof of delivery. 
• Custom pricing for more complex needs is also available.

OptimoRoute offers a generous 30-day free trial, but the trial is limited to 250 stops so it’s hard to assess how performance will scale.

Upper

Capterra rating: 4.6 ★ (40+ reviews)

Upper is relatively new delivery scheduling software that’s easy to use, with a friendly web-based route optimization tool that can handle up to 500 addresses. It doesn’t really have anything to make it stand out from the competition, though: it’s slower and offers fewer features than Routific for a similar price, it’s less easy to use than Circuit, and it can’t match the feature set of Onfleet or Optimoroute.  That said, there’s no reason not to use Upper if you like the interface and it works for your purposes.

Upper pricing

Upper has three pricing tiers:

• Essential: $50 per user per month, or $40 per user month if billed annually. But there is a three-user minimum, so the real prices are $150 per month or $120 if billed annually. This price doesn’t include driver tracking, customer notifications, POD, or APIs.
• Growth: $60 per user per month, or $48 if billed annually. There is a five-user minimum so the real prices are $300 per month or $240 if billed annually. Limited APIs.
• Enterprise: Contact sales for pricing.

There are some paid extras as well:

• Live tracking link for customers: $20 per driver per month.
• In-app navigation: $20 per driver per month.
• Capacity optimization: $25 per driver per month.

Route4Me

Capterra rating: 4.5 ★ (380+ reviews)

Route4Me was one of the first route optimization and delivery scheduling software tools on the market. It has a well-developed marketplace of add-on features like curbside pickup, avoiding left or right turns, or e-commerce integrations. This makes it very flexible, although the costs can add up quickly if you’re using a lot of extra features. 

From a route optimization point of view, Route4Me automatically optimizes its routes to use the smallest possible number of vehicles. This setting can’t be changed, which can make things awkward. You could have one driver sitting idle while another works overtime, for example. 

We also found their ETA estimations unrealistic. For example, on one route section that Routific and Google Maps both estimated would take 18-19 minutes, Route4Me estimated just 10 minutes. Under-estimating journey times can lead to late deliveries and a bad customer experience.

Like Routific, Route4Me offers a 7-day free trial with unlimited functionality.

Route4Me pricing

There are three Route4Me pricing tiers:

• Basic route optimization starts at $400 a month for a 5-user plan. This allows optimization for one driver or route at a time, but won’t optimize across routes or depots.
• For multi-driver and multi-depot optimization, you’ll need the $600 per month plan.  
• Custom configuration and pricing for enterprise customers is also available.

Additional modules like SMS customer notifications, curbside delivery, or field service routing are add-ons that will increase the cost. 

There is a 7-day free trial with unlimited functionality.

OnTime360

Capterra rating: 4.3 ★ (30+ reviews)

OnTime 360 is unique in this list of dispatch management software solutions. It does everything including order taking, label printing, barcode scanning. There’s even an integration with QuickBooks for billing and invoicing.

Drawbacks include potentially high cost, with users sometimes paying for features they don't actually use. The website's list of features can be quite long and challenging to understand. Additionally, the routing functionality is relatively basic, which means users won’t reap all the benefits. Their "advanced route optimization" comes with extra credit purchases and is limited to 300 stops.

They offer a 14-day free trial. 

OnTime 360 pricing

OnTime 360 offers 4 separate pricing tiers, based on a per-shipment pricing model:

• Start: $99 per month for up to 250 shipments, then 40c per shipment.
• Grow: $249 per month for up to 700 shipments, then 35c per shipment. 
• Scale: $499 per month for us to 1600 shipments, then 30c per shipment. 
• Custom: Customers with very high volumes can negotiate discounted shipment rates. 

There’s a once-off $249 activation fee that applies to all tiers.

3 top delivery scheduling and management software trends 

If you want to make the right technology choices, it’s a good idea to be aware of the most important trends and best practices in fleet management and delivery management. You want to avoid choosing a dead-end solution – and you never know when you might discover new capabilities that will boost your business! 

These are the three trends that shaping the last-mile industry:

Route optimization

The last mile has always been the most complicated and expensive part of the delivery process to manage. Improving efficiency here can make a big difference to overall profitability. Better communications and shorter delivery times can also have a huge impact by increasing customer satisfaction and loyalty. For all these reasons, last-delivery optimization is getting a lot of attention.

The move to mobile

Mobile phones have become absolutely critical tools for delivery drivers. It’s not about using Waze or Google Maps to find better routes and avoid traffic, either. Mobile phone apps linked to delivery scheduling software can help drivers load their vans in the most efficient order, capture photographs or signatures as proof of delivery, and communicate with dispatchers, all without ever having to make a call or send a text message. Android and iOS apps can cost $10-$20 per month for solo drivers, but if you’re using dispatch management software in the back office the driver apps are usually a free add-on.  

Sustainability

Customers are increasingly aware of the environmental impact of their purchases, and prefer to buy from e-commerce businesses that are working to reduce their carbon footprint and other impacts. Recyclable and reusable packaging is one major growth area, and many delivery businesses are switching to electric vehicles or bicycles for deliveries where they can. Finally, route optimization can cut fossil fuel use by 20-30%.