Frequently Asked Questions

What is the role of a delivery manager?

A delivery manager’s role is to ensure that goods are delivered to the customer on time and intact. The role includes planning delivery routes, managing driver schedules and route assignments, communicating with customers about the status of their deliveries, and managing delivery costs so the business can be profitable.

What is the difference between delivery management and delivery management software?

Delivery management is the process of making sure the right goods are delivered to the right place, at the right time. Delivery management software can help to improve and streamline the delivery process by automating functions like route planning, dispatch, customer notifications and reporting.