Product updates

Routific’s latest product news

June 1, 2026

Customize your notifications

You can now edit customer notifications in Routific:

  • Make changes to the messages your customer will receive. 
  • See character count and understand SMS costs by segment.
  • Easily insert tags so Routific will automatically fill in the correct name, date, ETA window, and notes.
  • Fine-tune your ETA promises. Choose your time windows, from 15 minutes to 120 minutes either side of the ETA.
  • Get a preview of exactly what your customers will see.
Routific settings screenshot showing the SMS rate checker. With United States selected as the country, the rate is $0.01 USD per SMS segment.

Learn more about how to set up customer notifications