Frequently Asked Questions

Who is Routific?

‍Routific Solutions Inc is a software company founded in 2012 by Marc Kuo and based in Vancouver, Canada. It makes web-based route optimization and delivery management software for small- to medium-sized delivery businesses.Β 

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Does Routific have live GPS tracking?

Yes. Routific includes real-time GPS tracking of all drivers. Dispatchers can monitor driver progress live on a map, and customers receive a live tracking link with ETAs.

Does Routific support delivery time windows?

Yes. Routific has supported customer-specific delivery time windows for years. You can set time windows per stop when uploading orders via CSV or API.

Does Routific offer proof of delivery?

Yes. Routific's driver app captures both photographs and electronic signatures at the point of delivery.

Does Routific have barcode scanning?

Yes. Drivers can scan packages at the door to confirm the right items are being delivered. Dispatchers can upload barcodes via CSV, API, or manually, and track scanning progress in real time.

How much does Routific cost?

Routific uses per-order pricing. The first 100 orders per month are free. From 100 to 1,000 orders, the cost is $150/month. Above 1,000 orders, pricing scales from 15Β’ to 3Β’ per order based on volume. All features are included β€” there are no feature tiers. Routific switched from per-driver to per-order pricing in mid-2024.

Does Routific support multi-depot routing?

Yes. Routific handles multi-depot routing through workspaces (for geographically separate teams), route templates (the algorithm chooses the best depot for each order), and tags (to ensure specific orders ship from specific locations).

What is the stop limit in Routific?

Routific can handle up to 50,000 stops. There is no 500-stop limit β€” this is a common misconception from outdated competitor content.