How a Texas farm-to-door grocer runs 60+ weekend deliveries and is building its routing stack to support scaling from Austin to more cities.
Key Takeaways
60–70 deliveries a day, planned in one evening: Gather and Deliver runs around nine weekend routes averaging 15 stops each, planned Wednesday night and packed Friday for freshness.
Customers can track every delivery: automatic notifications were the must-have Gather & Deliver’s old POS couldn’t provide.
Why Routific won: owner Sean Kattner chose it for intuitive routing plus those notifications — then a critical fix shipped within a week sealed it.
One connected stack: Routific’s API pulls route and stop data into the packing app to print labels, cutting manual re-entry.
Built to scale across Texas: Austin as hub, expanding to San Antonio, Houston, and Dallas without rebuilding the workflow.
Gather & Deliver is a Texas-based farm-to-door delivery company that grew out of a regenerative organic farm and vineyard at Hamilton Pool Vineyards outside Austin. Owner Sean Kattner started out running events and weddings, alongside a small CSA program combining pickup locations and home delivery.
As demand grew, Gather & Deliver began sourcing meat, produce, and other local goods from small, independent vendors across Texas. “We’re connecting businesses that have a hard time reaching people, to customers who have a hard time getting to those businesses,” Kattner says. “As we grow, it’s focused on local — we want to be the Amazon of local food in our state.”
Today, the business does 99% home delivery, alongside a few pickup points for customers.
Planning a weekly pickup and delivery cycle
Gather & Deliver runs a regular weekly cycle: customers can place orders until noon on Wednesdays. As the order window closes, the team starts sourcing the orders and planning routes. Groceries are packed on Fridays, and delivered Saturdays and Sundays. On a typical weekend, Gather & Deliver runs about five routes on Saturday and four on Sunday, averaging roughly 15 stops each — around 60 to 70 deliveries a day.
Routes are planned days before the bags are packed, so customers get their ETAs and drivers get their routes early in the week. The packing details come together at the last moment to ensure maximum freshness.
Why Gather & Deliver switched to Routific
Routific makes it easy for Gather and Deliver to track progress on their weekly delivery routes.
Gather & Deliver runs its order management on a platform built for CSA and farm-delivery businesses — but it’s not built for route planning. “They aren’t a routing software company, they’re an operational POS,” Kattner says. “That’s not their strength.”
Two things brought Gather & Deliver to Routific. The first was ease of use: “Routific seemed to be the easiest and most intuitive to route,” Kattner says. The second was customer delivery notifications, something his previous tools didn’t offer. “Notifications were a must-have right out of the gate,” he says. “We needed a partner where notifications could go out to customers when the driver leaves, so customers could track their deliveries.”
Routific’s responsiveness sealed the deal. Early on, Kattner flagged a gap that was causing delivery mistakes. “I sent a note and said, ‘This needs to get fixed, otherwise I need to look somewhere else,’” he recalls. “It was a critical miss for us.” Routific fixed it within a week. “It’s been working great since. I see the constant releases you do. I’m glad to be with you guys — it seems like you’re growing, and we’re growing, so it’ll be helpful to grow together.”
Closing the loop with an API integration
Gather & Deliver has used Routific’s API to connect its own systems: the team gets customer information from the POS, plans routes, and then pulls the results back into its packing program. “Now my packing program knows the route name and the stop number, so it can print our labels,” Kattner says.
💡 Pro tip: If your order-management platform only exports CSVs, look for a routing tool with an open API. Connecting the two directly — orders in, routes out — removes the copy-paste steps that cause mistakes when volume climbs.
Building to scale: from Austin to four Texas cities
Gather & Deliver is planning for expansion, intending to spend six to nine months refining its Austin operation before expanding to San Antonio, Houston, and Dallas. Austin will remain the hub: product will be packed centrally, staged in temporary storage in each new city, and delivered by local weekend drivers.
The company is investing in a vendor portal and a custom packing app, built with AI, to make onboarding new producers and packing orders smoother as it grows.
Kattner’s goal is a system where orders, packing, and routing talk to each other cleanly, so adding a city is a matter of staging product and turning on routes — not rebuilding the workflow each time.
💡 Ready to optimize your delivery routes? Routific’s farm delivery software makes route planning fast and intuitive, sends customers automatic delivery notifications, and connects to your order-management system through an open API. Start your free trial today.
Pam Sykes is the Lead Content Strategist at Routific. Originally trained as a journalist, she switched to tech PR early on because she loved working with engineers. After many years working as a freelancer and for agencies, she joined Routific for the chance to help build a company from the ground up.
Frequently Asked Questions
What is Gather & Deliver?
Gather & Deliver is a farm-to-door grocery delivery service based near Austin, Texas. It sources fresh, local, regenerative-organic food — including produce, grass-fed beef, and raw milk — from farms across Texas and delivers it to homes across the greater Austin area.
How does Gather & Deliver's weekly delivery cycle work?
Customers order through an online cart that closes Wednesday at noon. Gather & Deliver sources the orders and plans routes Wednesday night, packs everything Friday, and delivers Saturday and Sunday — about 60 to 70 deliveries a day across roughly nine weekend routes.
Why did Gather & Deliver choose Routific for route planning?
Owner Sean Kattner chose Routific for its ease of use, intuitive route planning, and automatic customer delivery notifications — features his order-management platform's built-in routing didn't offer. A critical fix delivered within a week confirmed the decision.
Can Routific connect to other delivery and order-management software?
Yes. Gather & Deliver uses Routific's API to push customer orders in, plan routes, and pull route and stop data back into its own packing app to print labels. An open API lets you connect routing to the tools you already run. Learn more about Routific integrations.
How does Routific help delivery businesses scale?
Routific helps growing delivery operations plan efficient routes quickly, keep customers informed with notifications, and standardize a repeatable workflow — so expanding to new routes or new cities doesn't mean rebuilding the process each time.
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